Privacy Policy

Introduction

BYND Media LLC ("we," "our," or "us"), operating as BYND Studio, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us when you:

• Fill out a booking form or inquiry
• Contact us via email, phone, or text message
• Sign up for newsletters or promotional materials
• Create an account on our website
• Participate in a recording session at our facility
• Sign release forms or agreements

This information may include your name, email address, phone number, company name, business information, project details, payment information, and emergency contact information.

Recording and Session Data

As a recording studio, we handle specific types of content data:

• Audio and video recordings created during your session
• Project files and session metadata
• Recording session details (date, time, duration, services used)
• Names and information of guests or talent participating in recordings
• Technical specifications and preferences for your projects

Facility Security Information

Our facility uses security cameras in common areas (lobby, hallways, exterior) for safety and security purposes. Cameras are NOT placed inside recording studios to protect your privacy. Security footage is retained for 30 days and accessed only when necessary for security or legal purposes.

Automatically Collected Information

When you visit our website, we automatically collect certain information including IP address, browser type, device information, pages viewed, and interaction data through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Process and manage your studio bookings and scheduling
• Facilitate your recording sessions and provide technical support
• Process payments and send invoices
• Store and manage your recording files (with appropriate security measures)
• Respond to your inquiries and provide customer support
• Send booking confirmations, reminders, and session-related updates
• Maintain facility security and safety
• Improve our services, equipment, and website functionality
• Send promotional materials and special offers (with your consent)
• Comply with legal obligations and enforce our terms
• Resolve disputes and troubleshoot technical issues

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Payment processors, cloud storage providers, email services, scheduling software, and technical support services that assist in our operations
• Legal Requirements: When required by law, court order, subpoena, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice to affected clients)
• With Your Consent: When you explicitly authorize us to share information with third parties
• Emergency Situations: To protect the vital interests of any person in emergency situations

Recording File Storage

Your recording files are stored securely on encrypted cloud servers. We do NOT access, listen to, view, or share your recordings without your explicit permission, except as required by law or to provide technical support at your request.

Data Security

We implement comprehensive security measures to protect your personal information and recording content:

• Encrypted storage for all recording files and sensitive data
• Secure, password-protected access to client portals and file storage
• Regular security audits and software updates
• Physical security measures at our facility including controlled access and security cameras
• Staff training on data protection and confidentiality
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for different periods depending on the type of data:

• Recording Files: Stored for 90 days after your session, then permanently deleted unless you request extended storage
• Booking and Payment Records: Retained for 7 years for accounting and legal compliance
• Marketing Communications: Until you unsubscribe or request deletion
• Security Footage: Retained for 30 days, then automatically deleted
• Account Information: Retained while your account is active, then archived after 3 years of inactivity

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request your recording files and data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Request limitations on how we use your information
• Object: Object to processing of your personal information for specific purposes

To exercise these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information. You also have the right not to be discriminated against for exercising your privacy rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity for advertising purposes (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information without consent, please contact us immediately. Minors under 18 must be accompanied by a parent or legal guardian during recording sessions, and the guardian must sign all necessary forms and agreements.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

BYND Studio

Location: Chandler, Arizona

For all inquiries, please book a session through our website.